Report a Repair

Fence repairs

There is currently a global shortage of timber material, including fencing. This means that there are only certain repairs that we are able to do. Please see our 'Fencing repairs' page for more information.

General repairs

Due to the number of repairs we've had to postpone, or haven't been reported because of lockdown the service is incredibly busy and it may take longer than usual to carry out routine repairs depending on the nature of the repair.

You can request a repair through your Housing Online Account using the link below. It only takes a few minutes to sign up, tell us about the repair and let us know when you are available. We will then be in touch, by email, with an appointment.

Emergency repairs

To report an emergency repair during normal working hours (8am to 5pm), contact our Customer Service Centre on 01438 211011.

For emergency repairs outside of normal working hours, that pose an immediate risk or danger to the tenant or property, please call 01438 314963.