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Stevenage Borough Council
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Housing
Council Housing
Council Housing
Rent and Housing Charges
How to pay your rent and other housing charges
Housing Customer Account
Log in or sign up for a housing customer account
Repairs
How to report a repair, emergencies, timescales and your responsibilities
Finding a home
Your Tenancy
Information about your contract, lodgers, sub-letting and evictions
Flat Blocks
We carry out caretaking and ground maintenance in our flat blocks
Home Improvements
Information about planned internal and external major works to council homes
Home Adaptations
We may be able to make adaptations to the homes of the elderly, disabled and people with mobility problems
Home Alterations
What you need to do if you want to make alterations to your home
Debt Advice and Information
Contact us if you are struggling to pay rent or service charges
Income and Housing Officers
Income and housing officer responsibilities
Safety in your Council Home
Guidance and advice about keeping safe in your council home
Housing Register
See if you qualify to join the housing register and apply online
Choice Based Lettings
Find the right house for you with Choice Based Lettings
Garages
Find out about available garages for vehicles and storage and apply online.
Community Advice and Support
Information about the help and advice we can give to council tenants
Housing Annual Report 2023-24
View the first Housing Annual Report for Stevenage
Resident Voice
Get involved in improving and shaping housing services, find performance reports, stay informed, and sign up for newsletters.
Stevenage Borough Council inspected by Regulator of Social Housing
Information about the inspection and judgement for Stevenage Council housing
Mutual Exchange
What you should do if you want to exchange your home
Winter Weather Advice for Council Tenants
Hot water or heating problems during the winter months
Tenant Satisfaction Survey
An annual survey for council tenants to tell us what they think
Council Housing in Stevenage
Find out how we allocate housing and how long it can take
Local Lettings Plans
Information about our lettings policies for living in flat blocks, local authority funded properties, Rusling Way and specialist accommodation
Downsizing
Information about moving to a smaller property
Housing Allocation Scheme
Information about the Housing Allocation Policy
Stevenage Home Finder
Sign up for a housing online account