Grounds Maintenance

Our team looks after the outdoor areas around council flats, sheltered housing, and hostels. This includes cutting grass, trimming hedges and shrubs, looking after trees, and treating weeds. If something needs fixing or doing, you can report it online using the links below.

Use the link below to report a problem with any of these services or to request works.

If the area isn’t part of a flat block or sheltered housing, please check our Landscape and Woodlands section.

Grass cutting

Grass is cut on a continuous cycle between March and November. If the summer is hot and dry, the grass grows slower, so we might cut it less and do other jobs instead. We pick up litter before cutting. Sometimes the paths aren’t cleared right away – it might take a few hours after the mowing is done.

Hedges

Most hedges are trimmed twice a year – once in summer and once in winter. We pick up litter when we trim. Some hedge bases also get weed killer to stop weeds growing.

Shrubs

Shrubs are trimmed twice a year – summer and winter. Weed treatment is applied twice a year. We pick up litter every time we visit.

Trees

If you think a tree needs work, you can ask online for help.

Weed control

• We treat weeds on paths and hard surfaces twice a year.
• We don’t remove dead weeds.
• The weed killer is safe for pets and wildlife. It works in 7 to 10 days, but might take longer in spring or autumn.
• We don’t use weed killer if it’s too windy or about to rain, because it won’t work properly.