Request Waste and Recycling Bins or Containers
Additional or replacement recycling bins
You can send us a request online (using the link below), if you need replacement or extra recycling bins (your blue, black, red or green boxes or bags, or brown wheelie bin). Lids will no longer be replaced.
We can deliver these to your door, but there is a long waiting list and it can take up to six weeks for these to be delivered to you.
The collection service at Cavendish Depot is no longer available.
Black refuse bins
There is a maximum of one refuse bin (black wheelie bin) allocated to each property, but there is no maximum number of recycling containers, within reason.
If your black refuse bin has gone missing or is damaged, you can request a replacement to be delivered.
Please note, if you would like to replace a damaged bin, this may be a chargeable service depending on the type of damage. By default, you will be issued with a 180 litre black bin, this should be large enough for most households if you recycle.
If you currently have a 240 litre black wheelie bin that is not damaged, but would like to replace it with a smaller bin, free of charge, please contact our team on 01438 242323.
Households that have six or more people permanently living at the address can request a larger bin. Consideration will also be given in other exceptional circumstances. If your application is approved, a refuse bin will be delivered to your property and your current refuse bin will be removed.
Replacement black bin charges
| Refuse Bin Container | Who can apply? |
|---|---|
| 180 litre black wheelie bin | All households with 5 or fewer permanent occupants |
| 240 litre black wheelie bin (current standard size) | Households with 6 or 7 permanent occupants |
| 360 litre black wheelie bin | Households with more than 8 permanent occupants |
If you find your lost bin, please tell us so that we can arrange to pick-up one of the bins.
Refuse bins and recycling containers are expensive items. You can reduce the chance of them being stolen by keeping them within your property boundary and marking them with your house number.
Frequently Asked Questions
What is residual waste?
Residual waste is the non-hazardous household waste material that cannot be reused or recycled.
What should I do if my household needs to dispose of medical waste in the black refuse bin?
If your household produces large amounts of non-hazardous medical waste, you can be considered for a larger bin. Households producing hazardous medical waste should apply for a clinical waste collection.