How you can treat damp, condensation and mould

Below, we have provided you with advice and some steps to treat damp, condensation or mould in your home.

If you have tried all the steps below and you still have damp, condensation or mould, you can contact us by email, dampandmould@stevenage.gov.uk.

We will ask you what you have done to eliminate the issue in your home and may send a surveyor to visit you at home. If we think the cause of the problem is down to lifestyle, we will consult with you and identify ways that may help resolve the problem.

In many cases, we will ask you to revisit the steps below.