Damp and Condensation Policy
Approved by: Executive Committee
Date of approval: 11 March 2020
Author: Andy Sowden - Investment Programme Manager
Owner: Jaine Cresser - Assistant Director, Housing & Investment
Live from: 1 April 2020
Review date: 1 April 2023
1.0 Aims of the policy
1.1 The policy aims to assist in the delivery of a damp and condensation service that will be able to:
- Ensure that tenants are treated in a fair and consistent way.
- Focus on working in partnership with tenants ensuring that a safe and healthy internal environment is provided.
- Undertake effective investigations and implement all reasonable remedial repair solutions and improvements to eradicate damp including, managing and controlling condensation.
- Ensure that tenants have access to and/or are provided with comprehensive advice and guidance on managing and controlling damp and condensation.
- Comply with statutory requirements and good practice.
- Maximise the available budgets and ensure that they are used effectively and efficiently to deal with damp and condensation problems.
- Ensure that the fabric of our property is protected from deterioration and damage resulting from damp and condensation.