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The Regulator of Social Housing was set up by the Government to ensure that social landlords like the Council deliver quality homes and services for current and future tenants.

In April 2024 the Regulator set new standards and started to inspect social landlords like Stevenage Borough Council.

Over the summer of 2024 the Council had its first inspection, and the Regulator has now published the judgement for Stevenage Borough Council. C1 is the very best achievable grade with C4 the lowest.

Stevenage has been awarded a C2 grade which confirms the council has provided assurance that it meets the Consumer Standards in many areas.

But there are some areas identified for improvement and plans are in place to ensure these are completed.

As part of the inspection, the Regulator attended a tenant workshop, and met with tenants, council officers and councillors and reviewed a lot of information that we had to provide.

Cllr Jackie Hollywell, Stevenage Borough Council’s Portfolio Holder for Housing said, “We are pleased with the outcome of the process, this judgement has confirmed our ongoing commitment to housing improvement and our tenants whilst recognising the work of everyone involved.

The Council continues to invest in our tenants’ homes and is making improvements to the way in which the housing stock is managed in accordance with the requirements of this new regulatory regime. The judgement confirms that we are keeping tenants safe and consistently working to improve the quality of our homes and services. The Regulator has identified there is more work to be done and reassuringly we are already working on the areas for improvement identified. We are confident with our housing track record and remain fully committed to delivering the best possible outcomes for our tenants.”

Commenting on the Regulatory Judgement, Cllr Richard Henry, Leader of the Stevenage Borough Council said, "The positive outcome of the inspection shows just how hard our council is working to make sure that our tenant’s homes are in good condition.

You can find out more information about the Regulator of Social Housing on their website, along with the judgement for Stevenage Borough Council, which can also be downloaded below.