Housing Fees and Charges
Fees & Charges 2021/2022
|Service||Fee||Fee including VAT|
|Stevenage Careline Alarm Service (weekly charges)||Response services||£7.20||£8.64|
|Monitoring only service||£3.10||£3.72|
|Response service out of area||£7.20||£8.64|
|Response service to other equipment provider||£4.10||£4.92|
|Response Service with SIM Careline unit||£8.03||£9.64|
|Monitoring Only Service with SIM Careline unit||£3.93||
|Monitoring only service out of area||£3.10||
|Support charge for those living in Independent Living and Flexi-Care accommodation||£19.65|
|Pendants||All replacement or additional pendants||£52.00|
|Replacement Keys / Fobs||Winkhause Keys
Old style black fob
Shark coloured fob (usually green, red or blue)
Supply & Fit
|Lock change||Supply & Fit||£88.50|
|Guest bedrooms||Silkin Court, Walpole Court, Scarborough Avenue, Southend Close & Pinewoods
All guest rooms incur a £3.00 laundry fee per stay.
(per person per night)
|Norman Court, Hobbs Court, Gladstone Court, Shaftesbury Court, Truro Court, Pitt Court, Grosvenor Court per night||£12.50 (per person per night)|
|Short stay assessment unit||Assessment per night
Please note the Short Stay unit incurs a £3.00 laundry fee per week.
£22.50 per night
|Laundry||Wash token||£3.15 per wash|
|Room hire||Hairdressing and chiropodist services||£5.00 per hour|
Please note: Weekly charges are over 50 weeks. A VAT exemption declaration would need to be completed to be exempt from paying VAT.
|Key Fobs||Old style black fobs
New shark fobs
|Communal door entry keys||Replacement keys for entry doors to flat blocks||£20.00|
|Management Fee - Westwood Court and Kilner Close||Administration fees||£0.80|
|Laundry Charges - Roundmead||Wash tokens||£5.55|
Price on Application
|Landlords consent for alterations||
|For retrospective Landlords consent||
|If an inspection is required for either||
Retrospective permissions charge
If you make changes to your council property without the correct permission, we will charge you for retrospective permission.
As of 1 April 19, we are charging for retrospective permissions. This charge will be between, £100 – £500. The cost will depend on the scale of the work. The charge will apply to all tenants who carry out alterations to homes owned by Stevenage Borough Council without prior permission.
This will cover the costs of administering and processing of retrospective permissions.
This charge will not be passed on to tenants who apply in good time and in line with their tenancy agreement.
|Cost of work||Inspection charge|
|From £0 to £999||£205|
|From £1,000 to £1,999||£210|
|From £2,000 to £2,999||£220|
|From £3,000 to £3,999||£230|
|From £4,000 to £4,999||£290|
|From £5,000 to £5,999||£390|