Skip to content

Fees and Charges 2021/22

Specialised Support Services

Service Fee Fee including VAT
Stevenage Careline Alarm Service (weekly charges) Response services £7.20 £8.64
Monitoring only service £3.10 £3.72
Response service out of area £7.20 £8.64
Response service to other equipment provider £4.10 £4.92
Response Service with SIM Careline unit £8.03 £9.64
Monitoring only service with SIM Careline unit £3.93

£4.72

Monitoring only service out of area £3.10

£3.72

Support Charge
(weekly charge)
Support charge for those living in Independent Living and Flexi-Care accommodation £19.65  N/A
Pendants All replacement or additional pendants   £52
Replacement Keys / Fobs Winkhaus keys   £13.20
Old style black fob   £21.50
Shark coloured fob (usually green, red or blue)   £13
Key safes Supply   £21.25
Fit   £61
Supply and Fit   £82.25
Lock change Supply and Fit   £88.50
Guest bedrooms Silkin Court, Walpole Court, Scarborough Avenue, Southend Close, Pinewoods and Fred Millard Court
All guest rooms incur a £3.15 laundry fee per week.
  £12.50
per person per night (plus laundry)
Norman Court and  Hobbs Court all guest rooms incur a £3.15 laundry fee per week.   £22.50 per person per night (plus laundry)
Short stay assessment unit (short stay unit incurs a £3.15 laundry fee per week) Assessment per night
Respite per night
  £11.50
£22.50
Laundry Wash token   £3.15 per wash
Room hire Hairdressing and Chiropodist services   £5.00 per hour

Please note: weekly charges are over 50 weeks. A VAT exemption declaration would need to be completed to be exempt from paying VAT.

Tenants and Leaseholder general needs

Service Fee
Key Fobs Old style black fobs
New shark fobs
£21.30
£12.75
Communal door entry keys Replacement keys for entry doors to flat blocks £20
Management Fee - Westwood Court and Kilner Close Administration fee £0.80
Laundry charges - Roundmead Wash tokens £5.55
Dry Tokens £3
Stores   £5
Lock change Callout £131
Admin charge £44
Charge Price on application

Leaseholder

Service Fee
Solicitor enquiries / Standard pre sales enquiries (sales pack) – within 10 working days £166
Fast track Solicitor enquiries / Standard pre sales enquiries (sales pack) – within 5 working days £250
Re-mortgage enquiries £60
Copy of lease £32
Copy of quarterly service charge invoice £20
Copy of service charge estimate and actuals £20
Deed of postponement £85
Notice of charge (this charge is set down in majority of leases, new leases have been changed as of Sept 19 to £50, this is unlikely to affect income until 2024) £25
Notice of Transfer (this charge is set down in majority of leases new leases have been changed to £50 this is unlikely to affect income until 2024) £25
Lease extension - Legal costs £400
Lease extension- Valuation fee £90

Alterations

Service Fee
Requests for landlords consent £105
Post completion inspection fee £55
Retrospective landlords consent £225
Additional inspection fee £55

Tenants Retrospective Permissions Charge

If you make changes to your council property without the correct permission, we will charge you for retrospective permission.

As of 1 April 19, we are charging for retrospective permissions. This charge will be between, £100 – £500. The cost will depend on the scale of the work. The charge will apply to all tenants who carry out alterations to homes owned by Stevenage Borough Council without prior permission.

This will cover the costs of administering and processing of retrospective permissions.

This charge will not be passed on to tenants who apply in good time and in line with their tenancy agreement.

Charges for inspection

Cost of Work Inspection Charge
From £0 to £999 £205
From £1,000 to £1,999 £210
From £2,000 to £2,999 £220
From £3,000 to £3,999 £230
From £4,000 to £4,999 £290
From £5,000 to £5,999 £390