Information for garage owners

Why are we refurbishing garages?

Our garages have been deteriorating and attracting anti-social behaviour. As well as repairing existing faults, we will also anticipate any repairs and faults that may be reported over the next 10 years.

To make this investment in our garages, we are selling some of our assets and borrowing from finance companies.

When will the work start?

We cannot provide exact dates for each garage refurbishment but we will contact you 28 days before work is due to start.

We will offer a 12 month warranty for the work completed.

Asbestos

Some of our garages do contain asbestos which will be recorded during inspection. We will take instruction from surveyors on how to treat the asbestos.

Types of work

A detailed survey of each block will determine the type of work required but we anticipate that work will be to roofs, garage doors, structural repairs and alterations, external redecoration, door numbering, block signage and concrete hard standings.

Necessary hardstanding repairs and replacements will be completed on blocks and you will be written to with details of work to be carried out.

Payment

Once you make us aware of work that you would like carried out, the contractors will add the details to their schedules and a completion date will be given to you.

Full payment (even if in instalments) has to be made three weeks before work is due to start. Payment cannot be made after work has been completed.

If you change your mind and no longer want the refurbishments, you must notify us three weeks before work is due to start and we will issue a refund of any money given to us. There will be no refund offered if we are notified less than three weeks before work is due to start.

Access

If contractors need access to your garage and your keys, we will advise you 28 days before work is due to start. We will also let you know if the garage needs to be emptied of belongings. A temporary garage will be provided. 

If belongings are not removed from a garage, they will remain in the garage whilst work is being carried out. We will not accept liability for any damage caused to belongings.

If access to the garage is required, but arrangements aren’t confirmed, we will have no alternative but to take legal action.

Please work with us so that the contractors can work without disruption.