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Where to go for help

As well as Council Tax advisers, there are a number of organisations that may be able to help you with your finances. 

Citizens Advice Stevenage

Citizens Advice, in Daneshill House, can provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

You can visit the CAB website for more information or call them on 03444 111 444

National Debtline

If you're struggling with debt, You can call the National Debtline for free on 0808 808 4000 for free impartial, expert advice.

You can also visit the National Debtline website for more information.


Turn2Us can help you locate benefits, grants, and financial help available as well as other advice and online tools.

Visit the Turn2Us website for more information.

Herts Help

Herts Help are available Monday to Friday, 8am - 8pm, Saturday and Sunday 10am - 6pm
You can call them on 0300 123 4044 (Freephone) or email

You can also visit the Herts Help website for more information.

Step Change

Step Change offer financial advice and help, specifically helpful for those with debt.
You can call them on 0300 303 5666 or visit the Step Change website for more information.

Christians against Poverty

Christians against Poverty offer financial help and advice you can call them on 0800 328 0006 or you can visit the Christians against Poverty website for more information.

Council Tax General Enquiries

East Herts and Stevenage Borough Council
Pegs Lane
SG13 8EQ

01438 242875