What role did you start in as an apprentice, and where are you now?

“I began my career at SBC six years ago, joining the Community Development as a Business Support Apprentice. That starting point gave me invaluable exposure to how local government operates at the grassroots level — engaging with residents, supporting local initiatives, and understanding the impact of council services first-hand.

Since then, I’ve progressed into various roles around project management, where I led and supported various initiatives across different service areas.

I have recently taken on the challenge of working in policy as a Corporate Policy & Research Officer, where I will help shape strategic decisions and long-term planning for the council.

The journey has been incredibly rewarding, both professionally and personally.”

How did your apprenticeship prepare you for the next steps in your career?

"My apprenticeship gave me a well-rounded understanding of local government—not just the tasks involved but how different teams and services work together to deliver real outcomes for residents.

It wasn’t just about learning the technical skills; I also developed confidence, resilience, and the ability to communicate in a professional environment.

Because I was trusted with real responsibilities early on, I learnt how to manage my time, build relationships, and contribute meaningfully to team and organisational goals.

This hands-on experience laid the foundations for each step I’ve taken since — I didn’t just learn how to do my various roles; I learnt why they matter and how to do them well."

What advice would you give to someone just starting an apprenticeship?

“I’d strongly recommend an apprenticeship to anyone considering one. It’s a great way to earn while you learn, but more importantly, it gives you a real understanding of how things actually work in practice.

My advice would be don’t be afraid to ask questions and take every opportunity to get involved in different areas of the council. Be curious, be proactive, and bring your best self to everything you do — every meeting, every conversation, and every task is a chance to learn and grow.

Understanding the technical side of the job is important but learning how to carry yourself professionally and how to work effectively is just as valuable.

If you make the most of it, an apprenticeship can be a gateway for a long and meaningful career.”