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Yellow warning of rain and wind

The Met Office has issued a weather warning for tonight going through to Thursday that there could be gusting wind and heavy rain which may lead to disruption and flooding in some places.

See our severe weather page to see what you should do in an emergency

We offer a large item collection service for non-commercial, bulky household items.

Items we can and cannot collect

We can collect cookers, carpets, dishwashers, hoovers, mattresses, tables, settees, free standing wardrobes, washing machines, beds, bicycles, fridges and freezers.

We cannot take business and commercial waste, builder's waste, kitchen units, bathroom suites, gas bottles, car parts, asbestos, fencing panels and posts, sheds and greenhouses.

Cost of a collection

The cost for this service is £72 (or £54 with concessions) for up to six items (three refuse sacks equals one item).


To be entitled to the concessionary rate you must provide proof that you are in receipt of a means tested benefit; Income support, Income based job seekers allowance, Income related employment support allowance, Pension credit - Guaranteed credit, Working tax credit, Child tax credit, Universal credit or Housing benefit.

Booking a collection

Call 01438 218888 to book a collection.

Please note an administration fee of £11 will apply if the large item collection is cancelled.

Assessed collection service

Some items excluded by the large items collection service can be removed by using the Assessed Collection Service.

An assessed collection can be arranged by contacting our depot at Cavendish Road on 01438 218888 and asking for Assessed Collections. Arrangements will then be made for the contractor to visit the location and give a price for the removal or disposal of the items.

If you choose to use a private company to dispose of your bulky waste, please ensure that they have a valid Waste Carriers Licence.

© 2021 Stevenage Borough Council