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Following confirmation that the Queen’s funeral will be held on Monday 19 September, there will be changes to some of our services.

Refuse and recycling 

If your collection day is Monday 19 September, this will now be collected on Saturday 17 September.

Normal collections will resume on Tuesday 20 September.

If your collection day is normally a Monday please spread the word and let your neighbours know of the change.


If you have a repairs appointment for Monday 19 September, our staff are contacting customers to arrange a new day / time.

Contacting us

If you have an emergency on this day, for example, repairs or homelessness, please call our out of hours number on 01438 314963.


You can still make payments online (using the 'Pay' link at the top of this page), or via our automated telephone service on 01438 242345.