Opening hours over Christmas
Over the Christmas holidays, there are some changes to our normal opening hours. You can contact us on 01438 242242 on the following days.
Opening times from Monday 22 December to Friday 2 January 2026
| Date | Telephone |
|---|---|
| Monday 22 December | Business as usual 9am - 5pm |
| Tuesday 23 December | Business as usual 9am - 5pm |
| Wednesday 24 December | Phones 9am - 4pm Appointments 9:30am - 2pm Reception open 9am - 4pm |
| Thursday 25 and Friday 26 December | Closed |
| Monday 29 December | Business as usual 9am - 5pm |
| Tuesday 30 December | Business as usual 9am - 5pm |
| Wednesday 31 December | Phones 9am - 5pm Appointments 9:30am - 2pm Reception open 9am - 4pm |
| Thursday 1 and Friday 2 January 2026 | Closed |
Our opening hours return to normal from Monday 5 January.
You can also contact us via social media during the above times and dates.
Emergency repairs, homelessness, and domestic abuse
For these emergencies while our normal services are closed, telephone 01438 314963.
If you are a victim of domestic abuse, support is available from Survivors Against Domestic Abuse (SADA).
However, if you are in immediate danger, call 999.
Food Banks
The Foodshed - a referral based, independent food bank, based at The Vineyard in Stevenage.
If you’re being supported by a charity/ organisation/ school etc then ask them to get in contact and they will be able to talk them through the steps to referral.
Refuse and recycling collections
Check your revised waste and recycling collection dates.