From June 2022, drivers of taxis and private hire vehicle designated by licensing authorities as being wheelchair accessible must comply with the requirements of Taxis and Private Hire Vehicles (Disabled Persons) Act 2022 unless they have been issued with an exemption certificate.

You can find more information on access for wheelchair users to taxis and private hire vehicles on GOV.UK.

Exemptions

Under the legislation Stevenage Borough Council can exempt drivers from their duties to assist passengers in wheelchairs if they are satisfied that it is appropriate to do so:

• on medical grounds
• or because the driver's physical condition makes it impossible or unreasonably difficult for them to comply with the duties

Apply for an exemption

To apply for an exemption, drivers are asked to contact our licensing team at licensing@stevenage.gov.uk for further information.

Register of wheelchair accessible vehicles in Stevenage

The Taxis and Private Hire Vehicles (Disabled Persons) Act 2022 requires us to provide a list of wheelchair accessible hackney carriage and private hire vehicles.