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Below you will find strategies that set out how we will provide opportunities for you to get involved with shaping the housing services we provide.

Resident Engagement Strategy

Our Resident Engagement Strategy will evolve over time as we listen to feedback and identify emerging opportunities for you to influence and shape our housing service. It will be brought to life by a framework of engagement that will continuously develop in partnership by ensuring we provide a range of opportunities for you to interact with us.

Resident Engagement Framework

We are pleased to introduce our Resident Engagement Framework which signifies Stevenage Borough Council's ambition to extend beyond our successful Co-operative Neighbourhoods model and transform the way we work in partnership with our residents of social housing.

We are determined to ensure that ‘tenant voice’ is embedded across our landlord service, that we can be held to account on our housing performance and that we keep our residents informed on what matters to them.

Our Resident Engagement Framework will evolve over time as we listen to feedback and identify emerging opportunities for residents to influence and shape our housing service. It will be brought to life by a suite of flexible engagement opportunities that we will continue to develop in partnership with our residents by ensuring we provide a range of different ways to interact with us in a way that suits both their time commitments and their preferences.

High-Rise Building Strategy

This strategy is SBC’s commitment to developing genuine partnerships to deliver a great housing service and provide safe homes for all our tenants and leaseholders.

It demonstrates how you can influence these services, by telling us about your experiences, local knowledge and sharing ideas on how to shape and improve housing services.