Possession action process guides for tenants and landlords
Understanding the possession action process
These guides were updated in February 2023
We are aware of an issue affecting rent payments made on June 30, 2025, which are not yet showing on tenant accounts. Please rest assured that your payment has been received and is being processed. There is no need to contact us at this time – we are actively working to resolve this and will ensure all accounts are updated as soon as possible. We apologise for any inconvenience and thank you for your patience.
These guides were updated in February 2023