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Graffiti removal by property owners

Incidents of graffiti are the responsibility of the property owner and they should be contacted directly. Examples include:

Property Contact
Street lighting, bridges, underpasses, road signs and roads

Report to Hertfordshire County Council

Tel: 0300 123 4047

Virgin Media Boxes

Report to Virgin Media

Tel: 08708 883116 or email

BT buildings / boxes

Telephone 0800 22 33 88

Telephone boxes

0800 023 2023 (option 1)


Railway Structures

Network Rail
03457 11 41 41

Electricity boxes

National Grid (care of Cadent)
General enquires: 0800 389 8000 Feedback and complaints: 0800 389 5555


We can deal with instances of graffiti if they are on council owned and managed property (e.g. street name signs, litter bins, council operated car parks, council buildings).

We will arrange for the removal of the graffiti in a timescale determined by the content, with the highest priority likely to be given to graffiti which is racist or offensive in some other way.

Not all graffiti is removable in the first instance and sometimes shading does occur.

If it is on private residential or commercial property, we will contact the owners to assist them in arranging for the removal.

You can report it to us using our online form, providing the specific location and type of graffiti e.g. tag, words or image:

Report graffiti - opens new window