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Graffiti removal by property owners

Incidents of graffiti are the responsibility of the property owner and they should be contacted directly.

Examples of types of property and who to contact

Property Contact
Street lighting, bridges, underpasses, road signs and roads Report to Hertfordshire County Council Tel: 0300 123 4047
Virgin Media street cabinets Tel: 0330 333 0444 or email NAM@virginmedia.co.uk
BT / Open Reach street cabinets Damage, Health and Safety where you can use their online assistant Eiva which you will find in the bottom right hand corner of the page or Tel: 0800 023 2023 (option 1)
BT Payphone Red boxes Tel: 0800 661610
Bus stop damage helpline Tel: 0800 590889
Railway Structures Network Rail Tel: 03457 11 41 41
UK Power Networks (electricity) Contact | UK Power Networks Services Tel: 0800 029 4285

We can deal with instances of graffiti if they are on council owned and managed property (e.g. street name signs, litter bins, council operated car parks, council buildings).

We will arrange for the removal of the graffiti in a timescale determined by the content, with the highest priority likely to be given to graffiti which is racist or offensive in some other way.

Not all graffiti is removable in the first instance and sometimes shading does occur.

If it is on private residential or commercial property, we will contact the owners to assist them in arranging for the removal.

You can report it to us using our online form, providing the specific location and type of graffiti e.g. tag, words or image:

Report graffiti - opens new windowExternal Link - opens in a new window