Single Person Discount Review

Our annual Single Person Discount Review is currently being conducted on our behalf by a company called NEC.

NEC will be issuing letters direct to households in receipt of single person discount and require a response to confirm a continued entitlement to single person discount or advise of any change in your household circumstances.

You must respond to NEC directly as per the instructions on their letter. Any confirmation to Stevenage Borough Council will not complete your review and you may receive a reminder letter and be recorded as a non-responder.

If you have enquiries over how to respond or need assistance in responding, you can contact NEC Single Person Discount Review for Stevenage Borough Council on 01438 558064 open 9am - 5pm Monday to Friday.

Data Protection

In accordance with data protection laws the information you provide as part of your application will be used for the purposes of processing your application.

We may share your information with other council departments and, where necessary our affiliated partners for the purposes of fraud protection and to comply with our statutory obligations.

For further details about how we handle your information see our Data Protection information.