Welcome to our online payment service

From here, you can make payments to us, and check your balances.

You can pay your council tax, housing rent and other charges, business rates, invoices, housing benefit overpayments and leaseholder charges.


To make a payment using the online service you will need your account reference or invoice number. If you do not know your reference number you can apply for it online to be sent to you.

Your account or reference number will start with a specific number as listed below.

Payment type Reference Number
Council Tax 8 digits starting with 2
Housing rent and other housing charges 9 digits starting with 1
Business rates 8 digits starting with 6
Invoices (sundry debtors) 10 digits starting with 700000
Housing Benefit overpayments 8 digits starting with 8
Leaseholder charges 9 digits starting with 1
Parking ticket (PCN) External link

You can pay with a debit or credit card - all major debit or credit cards are accepted.

We do not accept American Express and Diners Club.

Other ways to pay

You can set-up a direct debit online or download a direct debit form and return it to the address on that form.

Set-up online


You can also use our 24hr automated telephone payment line - 01438 242345. All major debit and credit cards are accepted except American Express or Diners Club.


For information about refunds please use the link below:

Useful links

Penalty Charge Notices