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We aim to make this website accessible to all users. The site follows common web standards and Government guidelines to ensure that it can be used effectively and easily by everyone.  The framework and templates used for creating content on this site conform to the World Wide Web consortium (W3C) and meets the W3C Web Accessibility Initiative (WAI) AA standard).

If you are having difficulty viewing or navigating the content on this website, or notice content, features or functionality that you believe is not fully accessible to people with disabilities, please let us know by emailing


Whilst we have done a lot to ensure this site's accessibility, you may find some parts of the content on our sub-sites do not fully conform to the accessibility standard.

If you have difficulty using any of these websites please let us know by emailing

Text Size

If you find the text size on this website too small or too large, you can change the size of the text via your Internet browser.

Microsoft Internet Explorer

If you are using Internet Explorer, go to the menu at the top of the browser page and select View, from the list of options, select Text Size. You will see a side menu open up; select the size you wish to view the website in. You can also use the keyboard shortcuts below.


If you are using Firefox, please see the following keyboard short-cut information:

For a computer using Windows operating system:

Full Screen: F11
Zoom Text Smaller: - Ctrl+-(minus sign)
Zoom Text larger: Ctrl+= (plus sign)
No Zoom (100%): Ctrl+0
View Page Information: Ctrl+I
View Page Source: Ctrl+U

For a computer using a Mac operating system:

Zoom Text Smaller: - Cmd+-(minus sign)
Zoom Text larger: Cmd+= (plus sign)
No Zoom (100%): Cmd+0
View Page Information: Cmd+I
View Page Source: Cmd+U

For a computer using a Linux operating system:

Full Screen: F11 (may depend on window manager)
Zoom Text Smaller: - Ctrl+-(minus sign)
Zoom Text larger: Ctrl+= (plus sign)
No Zoom (100%): Ctrl+0
View Page Information: Ctrl+I
View Page Source: Ctrl+U

For more information, please visit the RNIB website.

Help with PDFs

The downloadable documents available from this site are in Portable Document Format (often referred to as PDF). This is a standard adopted by governments and organisations worldwide.

PDF is a reliable format for electronic document exchange, which preserves document integrity so files can be viewed and printed on a variety of platforms. We chose to make all downloadable documents in this file format for data security and integrity reasons.

How can I view a PDF document?

In order to view a PDF document, you need free software called Adobe Acrobat Reader, created by the company called Adobe.

There are features and capabilities of Adobe products that enhance electronic document accessibility for people with disabilities such as blindness, low vision, and motor impairments. You can visit their website, where you will find this information and links to resources that help people with disabilities work more effectively with Adobe software.

Browsealoud - text to speech software  Browse Aloud text to speech

Stevenage's website has been speech enabled with Browsealoud software.

Reading large amounts of text on screen can be difficult for people with literacy and visual impairments. Browsealoud reads web pages aloud for people who find it difficult to read online.

You can download Browsealoud by clicking the icon on the right.

Browsealoud is particularly useful for the following sections of the community:

  • Low literacy and reading skills
  • English is not the first language
  • Dyslexia
  • Mild visual impairment