Homelessness and Housing Advice

As of the 3 April 2018 the Housing Act 1996 is subject to amendments under the Homeless Reduction Act 2017. Factsheets setting out what help and support is available under the new provisions will be added to this site shortly. In the meantime, should any applicants have enquiries as to what support is available to them under the amended Act, please contact Housing Advice on 01438 242242 or email HRAhomelessreferral@stevenage.gov.uk

See the links below for information about private tenancies, our equal opportunities statement, homelessness and general housing information.

  • Homelessness
    This service provides information and advice about housing to people who are homeless or at risk of becoming homeless.
  • Duty to Refer
    As part of the Homelessness Reduction Act 2017 certain named public authorities in England now have a duty to refer people they think are or may become homeless within 56 days to local housing Authorities.
  • Housing information and advice
    Advice to residents on all housing related issues, including private rented housing, mortgage arrears, housing rights and options after relationship breakdowns and illegal eviction.
  • Housing advice - existing private tenancy
    Our Housing Advice Service can provide help and advice to existing private on a range of issues.
  • Street homeless people over winter months
    If you come across someone you believe may be street homeless or roofless and in need of help during office hours please advise them to attend the council’s customer service centre for advice and assistance.
  • Tenancy Deposit Scheme - Next Step Lets
    Information about the private sector scheme, run by SBC, to assist people into the private sector.