Homelessness and Housing Advice

As of the 3 April 2018 the Housing Act 1996 is subject to amendments under the Homeless Reduction Act 2017, information setting out what help and support is available under the new provision is shown under the Homeless Reduction Act. Should any applicants have enquiries as to what support is available to them under the amended Act, please contact Housing Advice on 01438 242242 or email Housing.Options@stevenage.gov.uk.


See the links below for information about private tenancies, our equal opportunities statement, homelessness and general housing information.

  • Homeless Reduction Act 2017
    The Homeless Reduction Act introduced additional powers and duties for Local Authorities for the prevention and relief of Homelessness.
  • Housing information and advice
    Advice to residents on all housing related issues, including private rented housing, mortgage arrears, housing rights and options after relationship breakdowns and illegal eviction.
  • Duty to Refer
    As part of the Homelessness Reduction Act 2017 certain named public authorities in England now have a duty to refer people they think are or may become homeless within 56 days to local housing Authorities.
  • Homelessness
    This service provides information and advice about housing to people who are homeless or at risk of becoming homeless.
  • Street homeless people over winter months
    If you come across someone you believe may be street homeless or roofless and in need of help during office hours please advise them to attend the council’s customer service centre for advice and assistance.
  • Housing advice - existing private tenancy
    Our Housing Advice Service can provide help and advice to existing private on a range of issues.
  • Tenancy Deposit Scheme - Next Step Lets
    Information about the private sector scheme, run by SBC, to assist people into the private sector.
  • Homelessness and Rough Sleeper strategy
    This strategy sets out our approach for tackling Homelessness and Rough Sleeping across the borough