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Links to some essential services and information on how you can donate your time and money to support vulnerable people and groups through Covid-19.

We recognise that many people will want to help during this difficult time, and that some people will need extra help when trying to access community services, such as food banks. Please note that only registered services are listed on this page.

The Virgin Money Giving Page is part of an appeal from Stevenage Borough Council, which is being run by Stevenage Community Trust. The Trust has more than 30 years of experience and this appeal is being run at zero cost, meaning 100% of money received from Virgin Money Giving goes direct to people in need.

Getting support

Herts Help

Herts Help - If you are a family in need of support with food and other essentials, call Herts Help on 0300 123 4044 or email

Herts Help is a free helpline to give you the support and advice you need in difficult times. HertsHelp can make sure you get the help you need by directing you to specialist support services who can give you confidential and anonymous advice. Some of the sources of support they offer are: struggling to cope, money problems, and abuse.

Essential services

Stevenage Citizens Advice
Tel: 03444 111 444 (Mon-Fri between 10:00 and 16:00)

Keech Hospice Care - 24-hour advice line, which offers support to families caring for a child with a terminal or life-limiting condition. Families do not have to currently receive care and can call at any time of the day or night to get specialist support.

The Compassionate Neighbours Project provided by Garden House Hospice Care provides support to local people who have been impacted by the COVID-19 pandemic. Volunteers can help those that are feeling lonely by simply having a friendly chat with them, having a cup of tea together or helping out in any way.

The Garden House Hospice Care's Wellbeing Hubs have opened and there are three sessions a week in Stevenage.

  • Every Monday, 10:30am - 12:30pm, Stevenage Community Arts Centre, Roaring Meg Retail Park, Great North Road, Stevenage, SG1 1XN.
  • Every Monday, 10am - 12pm, Symonds Green Community Centre, Filey Close, Stevenage, SG1 2JW.
  • Every Monday, 2pm - 4pm, Coombes Community Centre, Burnes Road, Royston, SG8 5PT.

Giving Time

Volunteers provide an important role in many services, helping vulnerable people to stay connected during self-isolation. By volunteering with accredited services, you will know that your time is being put to best use, and that you are working in a way that is safe for you and other people.

Stevenage Citizens Advice is looking to recruit volunteers to undertake a range of roles to help them support people through Covid-19.

North Herts CVS can link you to a number of other organisations who are looking for volunteers too. For more information, go to Team Herts and complete their form.

Giving Money

We know that some vulnerable people, families and groups will find themselves in hardship because of Covid-19 and many people want to donate money to support them. To make sure this money gets to those who need it, a Virgin Money Giving page is being run by Stevenage Community Trust in partnership with Stevenage Borough Council.

Giving Donations

The food banks in Stevenage are working together to offer support to people who are in hardship during Covid-19. To make a donation, and to find out the latest on the types of supplies needed, please contact Foodshed, Stevenage Vineyard.

Food Banks

Foodshed, Stevenage Vineyard
Tel: 01438 361616

Stevenage Community Foodbank on Facebook

Herts Age UK
Tel: 01707 323272 (Mon-Fri between 09:00 and 16:30)

Stevenage Football Club - providing non-medical advice and support including helping with food bank deliveries and providing a friendly ear.
Tel: 01438 222222 (Monday to Friday between 10:00 and 16:00).