The Respect Charter

An improved anti-social behaviour service

We have signed up to the new Respect Anti-social Behaviour Charter for housing. The purpose of the Charter is to improve the Anti-social Behaviour services of housing bodies, and consists of the following core commitments:

• Demonstrating leadership and strategic commitment.
• Providing an accessible and accountable service.
• Taking swift action to protect communities.
• Adopting a supportive approach to working with victims and witnesses.
• Encouraging individual and community responsibility.
• Having a clear focus on prevention and early intervention.
• Ensuring a value for money approach is embedded in the service.

By signing up to the Charter, we are demonstrating our commitment to providing a high quality Anti-social Behaviour service and our accountability to customers. The Charter is based on a self-assessment approach and can be used as a framework for improvements, tailored to local needs and priorities.

Initially we will review our Anti-social Behaviour Policy and procedures with staff and customers to ensure the current approach and planned service improvement activity meets the requirements of the new Charter.