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The Respect charter replaced the Respect Agenda for Housing Management originally introduced in 2006.

An improved anti-social behaviour service

We have signed up to the new Respect Anti-social Behaviour Charter for housing. The purpose of the Charter is to improve the Anti-social Behaviour services of housing bodies, and consists of the following core commitments:

  • Demonstrating leadership and strategic commitment.
  • Providing an accessible and accountable service.
  • Taking swift action to protect communities.
  • Adopting a supportive approach to working with victims and witnesses.
  • Encouraging individual and community responsibility.
  • Having a clear focus on prevention and early intervention.
  • Ensuring a value for money approach is embedded in the service.

By signing up to the Charter, we are demonstrating our commitment to providing a high quality Anti-social Behaviour service and our accountability to customers. The Charter is based on a self-assessment approach and can be used as a framework for improvements, tailored to local needs and priorities.

Initially we will review our Anti-social Behaviour Policy and procedures with staff and customers to ensure the current approach and planned service improvement activity meets the requirements of the new Charter.