The Respect Charter
The Respect charter replaced the Respect Agenda for Housing Management originally introduced in 2006.
An improved anti-social behaviour service
We have signed up to the new Respect Anti-social Behaviour Charter for housing. The purpose of the Charter is to improve the Anti-social Behaviour services of housing bodies, and consists of the following core commitments:
- Demonstrating leadership and strategic commitment.
- Providing an accessible and accountable service.
- Taking swift action to protect communities.
- Adopting a supportive approach to working with victims and witnesses.
- Encouraging individual and community responsibility.
- Having a clear focus on prevention and early intervention.
- Ensuring a value for money approach is embedded in the service.
By signing up to the Charter, we are demonstrating our commitment to providing a high quality Anti-social Behaviour service and our accountability to customers. The Charter is based on a self-assessment approach and can be used as a framework for improvements, tailored to local needs and priorities.
Initially we will review our Anti-social Behaviour Policy and procedures with staff and customers to ensure the current approach and planned service improvement activity meets the requirements of the new Charter.