Parking Enforcement during the Coronavirus outbreak
The Parking Enforcement service has continued to operate throughout the crisis in order to deliver an essential traffic management function, to help to keep the roads safe and avoid dangerous parking becoming an additional burden on the Police.
Although many parking restrictions weren’t enforced for a time, with growing traffic volumes full parking management has now been resumed.
We are sympathetic to NHS teams and Carers parking restrictions in our neighbourhoods where there are restrictions or when less parking may be available than usual as more people are at home with their cars. If parking on duty, eligible NHS/caring staff should display a “Coronavirus (COVID-19) Parking Pass” which can be obtained from your employer.
Where you see parking restrictions, please think about why they exist and park as sensibly and considerately as you can.
If you get a parking ticket you can pay or challenge it through the online PCN portal.
You can also call 03300 883 862 to make a payment.
Parking near the Lister Hospital
Pay and display parking bays near the Hospital are currently unable to take cash payments. Instead you can pay for parking via an app, online or by phoning our cashless parking provider. For quick, convenient parking payments sign up with PayByPhone. If you are unable to use this service, please park in the Hospital car park instead.
Parking in these bays is free and without time limit for NHS staff until the end of Lockdown. If you display a government Coronavirus (COVID-19) Parking Pass or East and North Hertfordshire NHS Trust parking permit, you can park without paying for as long as you wish. If you work for the NHS and don’t have either of these, please email firstname.lastname@example.org to get a digital permit allowing you to park for free and without time limit. When you request a digital permit, to prevent abuse we will need you to provide evidence that you work for the NHS (e.g. a photo of your staff card, or emailing from an NHS account) and that it is your car (e.g. photo of registration document, insurance certificate or hire details).
Town Centre pay and display
Pay and display parking bays in the Town Centre are currently unable to take cash payments. Instead you can pay for parking via an app, online or by phoning our cashless parking provider. For quick, convenient parking payments sign up with 'PayByPhone'. If you’re unable to use this service, please park in one of our car parks instead, where card payments will be accepted.
Parking in the Old Town
Some of the parking bays on the High Street have been suspended to provide space for pedestrians and to support businesses. You must not park in suspended bays.
Additional cycle parking has also been installed to help residents visit the High Street by healthier and more sustainable transport.
More three hour bays have recently been created in Church Lane, Drapers Way, Primett Road, and Walkern Road to help customers find parking easily. Three hours free parking is also being offered in Primett Road North car park, widely known as the Waitrose car park.