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Due to a network upgrade taking place this weekend no online services will be available via this website from 6pm on Friday 8 January until Monday 11 January.

Affected online services

  • Online payments
  • Find your bin collection day
  • All online forms
  • Our planning application system
  • Revenues and Benefits online account (Council Tax, Housing Benefit, Business Rates)
  • Benefits Calculator
  • Housing online account (Council Tenants, Garages, Leaseholders)
  • Committee meetings and councillor information
  • Local Community Budgets


To make a payment over the weekend you can use our automated telephone payments system, call 01438 242345.

Contacting us

If you need to contact us in an emergency please call our out of hours service on 01438 314963.

Missed Bins

If you need to report a missed refuse or recycling collection you will be able to do this on Monday 11 January.