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We are currently managing with fewer Customer Service staff due to the increase in the number of Covid-19 cases.

Our services will be affected for the coming few days, so if your call is not urgent please use our online services to report any issues.

We apologise and appreciate your patience at this time.

There are many more services you can apply online for and report online to us. If you're struggling to find the right thing then search our website by clicking the magnifying glass at the top of the page. You can also contact our Customer Service Centre by email: customerservicecentre@stevenage.gov.uk.

Please only phone us on 01438 242242 if your issue is urgent or complicated as we want to help you.