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What is the Careline Service?

With a 24-hour response team, Stevenage Careline is the only alarm service in Stevenage providing support to anyone who feels at risk.

The service can help you under the following circumstances:

  • if you want peace of mind
  • feel unwell
  • feel unsafe or live alone and feel vulnerable
  • have fallen or are prone to falling
  • are a carer and need reassurance that your loved one can call for help

There are two types of Careline Service; Responsive (Only £8.25 per week) and Monitoring (Only £4.25 per week). We can help you choose the right level of service that you need.

We will go through any costs with you when we visit you to discuss the service. There are no long term contracts or installation costs. The calls made from your Careline unit to the call centre are charged at a local rate.

Please note: Costs are shown without VAT - if you have a long term illness or disability you may be exempt from paying VAT - we will discuss this with you when we visit.

Stevenage Careline

Stevenage Borough Council

Daneshill House





01438 242666