Your Responsibility

What repairs am I responsible for?

Certain repairs required to your property are your responsibility. 

• Repairing any fittings that they have installed e.g. shelves or radiator coverings.
• Replacing keys when lost or when locked out.
• Fitting additional locks.
• Replacing or re-fixing garden gate latches, hasp and staples, padlocks, house numbers and store room numbers.
• Renewing or re-fixing draft excluders.
• Tightening and adjusting hinges and catches on internal doors and cupboards.
• Repairing or replacing minor fixtures.
• Replacing broken or cracked glass (potential rechargeable item).
• Repairing or replacing internal doors and frames (potential rechargeable item).
• Repairing or replacing door furniture including handles, letterboxes and door bells (potential rechargeable item).
• Resetting trip switches and replacing light bulbs, pull cords, fluorescent tubes and starters.
• Attempting to clear blockages in wastes, gullies or toilets.
• Renewal of a bath, sink or basin plugs, chains and WC seats (potential rechargeable item).
• Cleaning out shower heads.
• Taking action to prevent and manage condensation.
• Repairing minor cracks or holes in walls and ceilings.
• Replacing dustbins.
• Replacing clothes posts, lines or rotary dryers.
• Repair/replacing floor coverings installed by tenants i.e. carpets, vinyl, ceramic tiles, laminate flooring.
• Decoration.