We are responsible for grass cutting in public open spaces, highway verges, central reservations, parks, town centre gardens, meadows and commons.
We also maintain grass and hedges within flat blocks.
Grass cutting starts in March, and continues until November.
All grass is scheduled to be cut up to 10 times a year (once every 3-4 weeks) with the exception of:
- Sports parks - up to 13 times
- Public gardens/ bedding displays - up to 26 times
- Designated Meadows - Twice
- Designated Wildlife sites - Once
When they are cut depends on the weather and ground conditions, ie if there is a hot and dry summer the grass will grow more slowly and fewer cuts will be required. In these instances the teams will undertake other grounds maintenance duties.
Due to the large area of grass being maintained it is usually necessary for mowing to continue during wet weather. However, for health & safety reasons grass cutting to banks may not be carried out if the ground is wet. Areas that have been cut during wet weather may appear churned up after works have been completed. This is usually superficial and the verge will normally recover within 48 hours.
We do not cut grass that is privately owned, grass on properties and estates owned by bodies other than us and grass that is outside of the Stevenage boundary.
Reporting a problem
You can report a problem with grass cutting online. Your report will be investigated within two working days and, where necessary, the teams will usually return to site within 7 working days.
Grass Management in 2021
For the benefit of local wildlife and to support efforts to increase biodiversity and reduce climate change, we have decided to manage more areas of grassland.
Areas of grass will be cut and cleared in September. Sites that will benefit from our Meadow Grassland Management Programme include Grace Way and a number of our parks.
Within the parks, large areas will continue to be cut regularly throughout the spring and summer so that there is plenty of space for family fun. Paths will be cut so people can still enjoy their walks.
Other sites managed in this way have seen a rise in butterflies, bees, birds and small mammals.
We will continuously review our programme and make any necessary adjustments if needed.
Maintenance and care
All Environmental Operations staff are required to operate all machinery in a safe and appropriate manner.
Litter should be removed prior to the grass cut taking place. If this is not done, the team will return to site, within 24 hours, to remove all litter.
Most grass in residential areas and adjacent to the highway is cut by a ride-on mower. However, there are some areas of grass which are cut by a pedestrian hand mower.
Within three hours of the grass being cut, a second team follow the mowers to strim around obstacles and to remove as many grass clippings as possible from the adjacent footpaths. This is usually achieved by blowing the clippings back on to the grass verge.
The total areas of verge that are cut are too large to make the collection of clippings an affordable option. However, the cuttings should be left evenly spread across the verge so that unsightly piles are avoided.
Damage to property
If you consider that you have been injured as a result of the our negligence or your property has been damaged by one of our employees acting negligently or in breach of any statutory duty, you may have the right to make a claim against us.
Stevenage Direct Services
Stevenage Borough Council