Exceptional Hardship Scheme
Exceptional Hardship Relief (EHR)
The purpose of this policy is to specify how East Herts and Stevenage Revenues & Benefits shared service will operate the EHR scheme and to indicate some of the factors that will be considered when deciding if a EHR can be awarded.
Each case will be treated strictly on its merits and all customers will receive equal and fair treatment.
Council Tax General Enquiries
East Herts and Stevenage Borough Council