Concessionary fares for older people
An older persons bus permit entitles the holder to concessionary travel on buses within Hertfordshire. To be eligible for a bus permit the applicant must be aged 60 or over and a resident in the borough Stevenage.
Eligibility criteria
To be eligible for an older persons bus pass the applicant must be both:
- resident in the borough
- over the age of 60
Applicants should produce:
- a completed application form
- two passport sized photographs
- proof of age and residence, for example:
- pension book or birth certificate
- a Council Tax or utility bill
Applicants must apply in person (with evidence) to the Customer Service Centre on or after their 60th birthday.
Lost Permits
Lost permits must be reported to the council immediately and the holder will be advised to wait 5 working days before a replacement is issued. This gives reasonable time for the permit to be found, handed in or returned to the council via the freepost address.
When applying for the replacement a fee of £5 is required and a passport photo for the new ID card.
Stolen Permits
Replacements for stolen permits can be issued immediately providing that the applicant has a Police Crime Number and a photograph.