Winter Weather

Street Lighting

Street lights, along with the following, are the responsibility of Hertfordshire County Council:

  • Broken or sunken manhole/drain covers,
  • Blocked Gullies,
  • Flooding,
  • Dead animals in road
    (we are responsible for removing dead animals in a public place in Stevenage),
  • roadworks,
  • spillages,
  • cats eyes,
  • sandbags,
  • bollards,
  • pavements,
  • ice and snow salting,
  • salting routes,
  • bridges,
  • traffic lights,
  • bus stops
    (we are responsible for bus shelters in Stevenage),
  • potholes,
  • road signs,
  • speed cameras,
  • fallen trees.

You can report faults online using their website anytime, or by calling 0300 123 4047 between 8am and 8pm Monday to Friday, or 9am to 4pm Saturdays.


Report online

Highways fault reporting


Hertfordshire County Council
Highways Fault Reporting

0300 123 4047

8am to 8pm
Monday to Friday

9am to 4pm