Pest control

The council offers a pest control service for the treatment of certain types of pest. The service is currently provided on behalf of the council by our contractor, SDK Environmental Ltd.

What type of pests are treated?

Our contractor can treat for most common pests but see below), but there is, generally, a charge.

Do you carry out treatments to destroy/remove bees?

Bees are highly beneficial to the environment and the Council does not, therefore, normally treat bees’ nests. The attached information sheet gives advice on what to do if you are troubled by bees or see a swarm of bees. 

Do you carry out treatments to destroy/remove Brown Tail Moth caterpillars?

We do not offer a treatment service for this pest. The attached information sheet gives advice on what to do if you believe that you may have Brown Tail Moth caterpillars in your garden.

How long will I have to wait for a pest control treatment?

Our contractor aims to visit within 2 working days in the case of rats, mice, cockroaches or bedbugs and within 4 working days in other cases. Please be aware though that at busy times you may have to wait a bit longer.

How much does the service cost?

There is a charge for the pest control service. For more information see our current list of fees and charges.

Who can use the service?

Anyone who lives in Stevenage is entitled to use our pest control service. We can also provide a service to commercial premises. 

What will we/the contractor do?

We will pass your details to our contractor who will contact you, normally on the same day, to arrange a mutually convenient appointment.

The contractor will give you appropriate safety information, in writing and will explain how the treatment works.

The contractor will carry out a survey to confirm the presence of the pest and, if evidence is found carry out a treatment. In some cases, follow-up visits may be necessary.

Help us to help you

If you have a cat or dog, ensure that it is regularly treated for fleas using an appropriate product in accordance with the manufacturer’s instructions.

Check your garden for signs of infestation, especially near sheds, compost heaps and any overgrown areas.

Carry out any measures identified by the contractor. Sometimes, you will be asked to do things before they visit (e.g. in the case of fleas or bedbugs) or you may be asked to carry out works to the property to prevent re-infestation (e.g. for squirrels or rats). If you don’t do these things, the contractor may not be able to treat the pest or eradicate the infestation.

Let us know if you see rats in public places so that we can ask our contractor to visit.

Online

Pest Control Service form

Useful links/downloads

Bees information sheet

Brown Tail Moth Caterpillar information sheet

DEFRA  - Animal Health and Welfare information

RSPCA

Related pages

Fees and Charges

Contact details

Environmental Health & Licensing
Stevenage Borough Council
Daneshill House
Danestrete
Stevenage
Herts, SG1 1HN

01438 242908 / 242916
env.health@stevenage.gov.uk