Stevenage Helps to support vulnerable residents in need

06 Apr 2020

Stevenage Borough Council has established a community response team - Stevenage Helps - to provide support to vulnerable residents in need during the Covid-19 pandemic.

The government has advised all medically vulnerable people to stay in their home for at least 12 weeks to protect themselves from the spread of Covid-19. This group includes some already seriously ill people, as well as those living with a disability or ongoing medical conditions. Stevenage residents in this group will be able to receive food parcels directly from the government or from Hertfordshire County Council. 

Stevenage Helps will ensure residents not in this group, but who may need additional support, are able to get everything they need – from shopping and medicine to financial advice and support.

Stevenage Helps is an alliance between the council and a large number of voluntary and community organisations, including Stevenage Citizens Advice, local foodbanks and HertsHelp, along with a huge number of offers of support from local businesses, volunteers and support organisations.

Councillor Sharon Taylor, Leader of Stevenage Borough Council, said: “We know that many people will have a support network, including neighbours, friends and family, who can support them during this challenging time, but sadly many will not – and this is where Stevenage Helps will be on hand to offer help and support.

“I would like to say a huge thank you to all of our partners involved, in such a challenging time we really are seeing the best of Stevenage with so much community spirit and kindness being shown.”

Stevenage Helps launched today (Monday 6 April), and anyone in need of support should call 01438 242453 between 9am-5pm, Monday-Friday, and 10am-2pm all of Easter weekend. For more information, please visit