Seal of approval for council’s ASB service

08 Sep 2015

Stevenage Borough Council’s Anti-Social Behaviour (ASB) team has been accredited by HouseMark for the service that it provides to the residents of Stevenage.

The team, which is part of the Housing Management Service, works to minimise anti-social behaviour in Stevenage through preventative measures, enforcement action, and support for victims, witnesses, and staff. During 2014/15 the council managed 418 new ASB cases.

HouseMark pioneered and developed the only nationally recognised ASB accreditation scheme. To achieve accreditation, Stevenage Borough Council had to demonstrate compliance with a series of commitments.

Cllr Ann Webb, Executive Member for Housing, said, “Everyone has the right to enjoy peace, quiet and security in and around their homes, and the inconsiderate behaviour of some neighbours can seriously affect some people’s wellbeing. Our team works hard to help ensure that people living in Stevenage are not adversely affected by anti-social behaviour and I’m pleased that they’ve received this official recognition.

“Stevenage residents can be assured that they are receiving a quality service from a team that is open to inspection and is committed to improve.”

HouseMark noted, “Stevenage Borough Council has excellent working relationships with its partners. It has developed two successful projects to both prevent ASB occurring and to help victims of ASB. These are the No More Project and the Family Intervention Project (FIP). We identified a number of examples of good practice in ASB management during the assessment.”

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