Stevenage Helps

09 Jun 2020

This page provides information on how you can donate your time and money to support vulnerable people and groups through Covid-19. It also provides links to some essential services.

We recognise that many people will want to help during this difficult time, and that some people will need extra help when trying to access community services, such as food banks. Please note that only registered services are listed on this page.

The Virgin Money Giving Page is part of an appeal from Stevenage Borough Council, which is being run by Stevenage Community Trust. The Trust has more than 30 years of experience and this appeal is being run at zero cost, meaning 100% of money received from Virgin Money Giving goes direct to people in need.

Getting support

We have launched our Stevenage Helps Community Response team. If you are struggling without support during this difficult time, call us to help with:

  • Organising food supplies
  • Accessing essential services
  • Assistance in other ways i.e. posting mail, telephone support

We will work together with local voluntary and community organisations and local businesses who have offered assistance during the Covid-19 outbreak, some of whom are listed below.

Call us on: 01438 242452
Email us: community.development@stevenage.gov.uk

Lines are open:

  • 9am to 5pm Monday to Friday
  • 10am to 2pm Saturday

If you'd like to specifically help us with Stevenage Helps efforts please call us on 01438 242452 or email us community.development@stevenage.gov.uk

Here are links to some essential services.

Herts Help - a free helpline to give you the support and advice you need in difficult times. HertsHelp can make sure you get the help you need by directing you to specialist support services who can give you confidential and anonymous advice. Some of the sources of support they offer are: struggling to cope, money problems, and abuse.
Tel: 0300 123 4044
Email: info@hertshelp.net

Stevenage Citizens Advice
Tel: 03444 111 444 (Mon-Fri between 10:00 and 16:00)
Visit the Stevenage CAB website

Keech Hospice Care - 24-hour advice line, which offers support to families caring for a child with a terminal or life-limiting condition. Families do not have to currently receive care and can call at any time of the day or night to get specialist support. Visit the Keech Hospice Care website for more information.

Foodbanks

Foodshed, Stevenage Vineyard
Tel: 01438 361616
Email: info@stevenage-vineyard.co.uk

Stevenage Community Foodbank
Email: stevenagecommunityfoodbank@gmail.com or visit their Facebook Group

Herts Age UK
Tel: 01707 323272 (Mon-Fri between 09:00 and 16:30)
Visit the Herts Age UK website

Compassionate Neighbours
Tel: 01462 679540
Visit the Garden House Hospice Care website for information.

Stevenage Football Club - providing non-medical advice and support including helping with food bank deliveries and providing a friendly ear.
Tel: 01438 222222 (Mon-Fri between 10:00 and 16:00)
Visit the Football clubs website

Giving Time

Volunteers provide an important role in many services, helping vulnerable people to stay connected during self-isolation. By volunteering with accredited services, you will know that your time is being put to best use, and that you are working in a way that is safe for you and other people.

Citizen Advice Stevenage is looking to recruit volunteers to undertake a range of roles to help them support people through Covid-19. For more information, please telephone 03444 111 444 or visit the Stevenage CAB website.

North Herts CVS can link you to a number of other organisations who are looking for volunteers too. For more information go to the Team Herts website and complete their web form.

Giving Money

We know that some vulnerable people, families and groups will find themselves in hardship because of Covid-19 and many people want to donate money to support them. To make sure this money gets to those who need it, a Virgin Money Giving page is being run by Stevenage Community Trust in partnership with Stevenage Borough Council. Please visit the Virgin Money Giving website to make a donation.

Giving Donations

The foodbanks in Stevenage are working together to offer support to people who are in hardship during Covid-19. To make a donation, and to find out the latest on the types of supplies needed, please contact Foodshed, Stevenage Vineyard on 01438 361616 or email info@stevenagevineyard.co.uk.

Getting Support

Here, you will find links to some essential services.

Herts Help - a free helpline to give you the support and advice you need in difficult times. HertsHelp can make sure you get the help you need by directing you to specialist support services who can give you confidential and anonymous advice. Some of the sources of support they offer are: struggling to cope, money problems, and abuse.
Tel: 0300 123 4044
Email: info@hertshelp.net

Stevenage Citizens Advice
Tel: 03444 111 444 (Mon-Fri between 10:00 and 16:00)
Visit the Stevenage CAB website

Foodbanks

Foodshed, Stevenage Vineyard
Tel: 01438 361616
Email: info@stevenagevineyard.co.uk

Stevenage Community Foodbank 
Email: stevenagecommunityfoodbank@gmail.com or visit their Facebook Group

Herts Age UK
Tel: 01707 323272 (Mon-Fri between 09:00 and 16:30)
Visit the Herts Age UK website

Compassionate Neighbours
Tel: 01462 679540
Visit the Garden House Hospice Care website for information.

Stevenage Football Club - providing non-medical advice and support including helping with food bank deliveries and providing a friendly ear.
Tel: 01438 222222 (Mon-Fri between 10:00 and 16:00)
Visit the Football clubs website

Getting in Touch

If you have a question or would like to find out more about the information on this page, please email community.development@stevenage.gov.uk.