Guidance if you are trading or considering reopening to trade

We, like the other Hertfordshire authorities, have had enquiries from food businesses about diversifying into meals/food delivery during the current situation. We are aware this is something which can benefit businesses and communities and as a Council, we want your business to open well, meet legal obligations and trade safely.

The rules are simple, you MUST

  • Stay 2m apart where possible.
  • Wash your hands before touching your face.
  • De-contaminate surfaces regularly; wash the surface then disinfect it. Use alcohol wipes if you have them, if not, use a sanitiser (spray onto the surface and wipe, spray again and leave for 5 mins).
  • An effective way of decontaminating surfaces is to use a bleach solution but care must be taken when handling this chemical. Wear protective gloves. Mix 10ml (about 2 capfuls) of thick bleach with 1 litre of water.

You are required to ensure the safety of yourself, your employees and customers whilst your business is trading. Below are some resources that you can download and use when re-opening your business.

Should you have any queries or further questions, please do not hesitate to contact the Commercial & Licensing Team on 01438 242242


Alcohol Licensing information for operating a delivery service

Are you re-opening your business fully or partially?

If you have a Premises Licence, you must meet the conditions of your licence. Please ensure that you know the hours permitted for licensable activities, the opening hours and the conditions attached to the Premises Licence.

If your premises has both on and off sales and you are intending to deliver alcohol within your permitted hours you will need to apply for a Minor Variation to your current Premises Licence. If granted, your varied licence may include further conditions (such as age verification checks, management controls to prevent public nuisance and the role of the Designated Premises Supervisor) which will allow you to deliver alcohol during the COVID-19 restrictions.  Any such condition will remain in place until the end of the COVID-19 restrictions, or until 30th November 2020 whichever is sooner, when this will be reviewed. The cost for this application is £89 and is subject to a 10 working day consultation period.

Late night refreshment - If you do not have the provision of late night refreshment on your premises licence, you are not permitted to supply hot food or drink between the hours of 23.00hrs and 05.00hrs.  If you wish to include the provision of late night refreshment on your licence, you will again need to apply for a variation of your current premises licence. The cost for this application varies depending on the rateable value of your premises and is subject to a 28 day consultation period.

If you are considering any changes to your licence, please contact us by email at as it is likely that you will need to apply for a variation of your current premises licence.

If you require further information or advice about licensing matters please email us.