Your responsibility

The type of repairs that tenants are responsible for include:

  • Repairing any fittings that they have installed e.g. shelves or radiator coverings.
  • Replacing keys when lost or when locked out
  • Fitting additional locks
  • Replacing or re-fixing garden gate latches, hasp and staples, padlocks, house numbers and store room numbers.
  • Renewing or re-fixing draft excluders
  • Tightening and adjusting hinges and catches on internal doors and cupboards
  • Repairing or replacing minor fixtures
  • Replacing broken or cracked glass (potential rechargeable item)
  • Repairing or replacing internal doors and frames (potential rechargeable item)
  • Repairing or replacing door furniture including handles, letterboxes and door bells (potential rechargeable item)
  • Resetting trip switches and replacing light bulbs, pull cords, fluorescent tubes and starters
  • Attempting to clear blockages in wastes, gullies or toilets
  • Renewal of a bath, sink or basin plugs, chains and WC seats (potential rechargeable item)
  • Cleaning out shower heads
  • Taking action to prevent and manage condensation
  • Repairing minor cracks or holes in walls and ceilings
  • Replacing dustbins
  • Replacing clothes posts, lines or rotary dryers
  • Repair/replacing floor coverings installed by tenants i.e. carpets, vinyl, ceramic tiles, laminate flooring
  • Decoration

You can find out some more information on your responsibilities by using the following link 'Who is responsible for repairs?'