Gas servicing and repairs

We have a legal duty to ensure that all gas appliances, such as central heating boilers, are serviced every year to make sure they are safe and operating properly.

If you have a boiler in your property

If you have a problem with your central heating, hot water or boiler please call Liberty Group for free on 0800 634 0660.

Liberty Group is our supplier who carries out gas servicing and heating and hot water repairs to domestic boilers in council homes.

All Liberty Group engineers carry photographic ID, and Liberty Group vehicles will have the Stevenage Borough Council logo on them.

If you live in a larger block of flats or sheltered housing scheme

Some of our larger blocks of flats and sheltered housing schemes have communal boilers which are serviced and maintained by Orion. If you live in one of these blocks/schemes and have a problem with heating you should call us on 01438 211011.

Out of hours

For out-of-hours heating emergencies, please continue to call us on 01438 314963.