Customer Account

New online account

You can sign up for a new online account for your housing, garage or leasehold account.

You will need a valid email address and your rent account reference number to register. If you don't know your account reference number you can apply online for an account card.

Joint tenants may have an account each but will need to use two separate email addresses.

Please note that this online customer account is not for Council Tax or Benefits.

By signing up you will be able to do all of the following through our website:

  • View your current rent balance and recent transactions
  • Track outstanding repairs to keep track of what work you have requested and when we will carry it out by

Current online account

If you signed up for an account before 21 May you can still access that account, but this will eventually be phased out. We will post on here when we expect that to happen.