Customer Account - Council tenants

Please note that the online customer account is for Council housing tenants only and does not include Garages or Council Tax.

If you have already signed up you should have received your password by post. Please use the link below to log in:

If you have not already signed up, you can do so by using the link below below:

To sign up you will need to be a current tenant with a valid email address. Joint tenants may have an account each but will need to give us two separate email addresses.

By signing up you will be able to do all of the following through our website:

  • View your current rent balance and recent transactions
  • Track outstanding repairs to keep track of what work you have requested and when we will carry it out by
  • View and update your personal information, such as contact numbers and email addresses

If you have any queries regarding the Online Customer Account please contact us at onlineaccount@stevenage.gov.uk.

Please rate this page.