Grounds Maintenance in your flat block

Our Environmental Services department carry out the maintenance of the grass, hedges, shrubs and trees in our flat blocks, sheltered housing schemes and hostels. We also employ a specialist contractor for weed killing.

To report a problem with any of these services or to request works please fill in our online form (available on the right) or contact our Customer Service Centre on 01438 242666.

If the work you are asking for is not in a flat block, sheltered housing scheme or hostel that we manage, you should telephone 01438 242242.

Grass

Grass cutting starts in March, and continues until November.

All grass is scheduled to be cut on 10 occasions a year - once every 3-4 weeks, depending on the weather. If there is a hot and dry summer the grass will grow more slowly and fewer cuts will be required.  In these instances the teams will undertake other grounds maintenance duties.

Litter should be removed prior to the grass cut taking place.  If this is not done the team will cut the grass then return to site, within 24 hours, to remove all litter.

Within 3 hours of the grass being cut, a second team follow the mowers to strim around obstacles and to remove as many grass clippings as possible from the adjacent footpaths.

Hedges

Most hedges are cut twice a year - once in the summer and once in the winter.  Hedges adjacent to rear access paths are cut 4 times a year - April / May, June / August, September / October and November / March.

Litter should be removed at the time of pruning. If this is not done the team will return to site, within five working days, to remove all litter.

Grass and weeds growing along the base of the hedge are cut down on 2 occasions during the spring / summer. Some hedges are also treated with weed killer.

Shrubs

Shrub beds in flats, sheltered housing and hostels are:

  • Pruned twice a year - once in summer and once in winter
  • Weed killed twice a year - following the summer and winter prune
  • Light forked once a month from March - October
  • Litter picked at each visit

Trees

Trees are not pruned on a regular basis but you can request work to a tree growing on the grounds of one of our flat blocks, hostels or sheltered housing schemes by filling in the online form at the top of this page.

Weed Control

Weeds on hard surfaces are treated three times a year. Dead weeds are not removed.

The weed killer used is a contact herbicide, it does not contaminate the soil and water table, nor will it harm wildlife or your pets. It will normally take effect within 7-10 days of being applied.  During early spring or autumn it may take a little longer before the effects can be seen.

Weed killer cannot be used when:

it is too windy – the herbicide could drift on to adjacent land and cause damage,
when there is risk of rain - the herbicide would be washed off before it could be absorbed by the weed.

Online

Report a problem

Contact us

01438 242666