Your rent and other housing charges

  • Your rent
    Your basic rent is the amount you pay us each week to manage and repair your home. The amount varies from property to property.
  • Service charges
    Service charges are payable if you live in a block of flats or sheltered housing.
  • Other housing fees & charges
    If you live in a flat block or sheltered housing as well as your rent or services charges there may be additional charges for laundry, room hire, replacement key fobs, support services, stores, lock changes or junk collections.
  • Paying your rent
    Information on how you can pay your rent and where you can get help and advice on paying your rent.
  • If you don’t pay your rent
    Information about what will happen if you don't pay your rent.
  • Help with paying your rent
    Information on how you can get assistance if you are struggling to pay your rent.
  • Direct Debit
    The easiest way to pay your rent is by Direct Debit, you can find information here and download a form.
  • Laundry charges
    Increase in laundry charges - Brent Court, Harrow Court and Walden End
  • Housing rent and water charges - April 2017
    Explanation of rent and water charges from 3 April 2017
  • Flats - rent and service charges from April 2017
    Explanation of rent and service charges from April 2017 if you live in a block of flats.