Paying your service charges

Ways to pay your leasehold service charges.

About your service charges

What your service charges pay for

Gas Safe Advice

Leaseholders living in or letting a property equipped with gas appliances need to understand and comply with the law relating to gas safety. You have a responsibility to yourself and the residents in your home to ensure gas appliances and flues are safe.

Key Leaseholder Scheme

As a leaseholder you can actively participate in the inspection of communal repairs and other works carried out to your flat block by volunteering as a Key Leaseholder.

Leaseholder meetings and minutes

Forum meetings are held four times a year and are open to all leaseholders. Non leaseholders may only attend if agreed prior to the meeting. Use the link above to find dates of meetings and minutes of previous meetings.

The Green Deal

The Green Deal is an innovative financing mechanism that lets people pay for energy-efficiency improvements through savings on their energy bills.

Leaseholders Buildings Insurance

Information about buildings insurance for leasehold properties.

Leasehold handbook

Leaseholders told us that they wanted a new leasehold handbook and with leasehold involvement a new one has been created.

Leaseholders Engagement guide

The Tenant Participation Advisory Service (TPAS), has launched the first Leasehold Engagement Guide (sponsored by Wates Living space). Stevenage were part of the core working group which developed it.

Major Works and Qualifying Long Term Agreements (Section 20)

Major works are usually large ‘one-off’ projects designed to extend and improve the life of your building and could include the replacement of old windows or the replacement of a broken lift and are payable under the terms of your lease.

A qualifying long term agreement (QLTA) is an agreement with a contractor to provide goods or services, which runs more than 12 months and which results in leaseholders incurring an individual charge of at least £100 per year.

Current major works

Information about the programme of major refurbishment work to block flats (not including tower blocks)

Current Long Term Agreements

Information about all agreements currently being consulted on.

Contact us

If you have questions regarding leasehold matters please refer to the links to pages above. If you can't find the answer you can contact a member of the leasehold team.


Major Works - Leaseholders

Major Works - Tenants

Contact us

Home Ownership Services team
Stevenage Borough Council
Daneshill House

01438 242236