Support for you

Supporting you to keep safe, independent and included in your community

Supported Housing offers a wide range of support services to residents in Stevenage to help them to live independently in their home.


Supporting you to live in your home

Careline alarm

For peace of mind in your own home we have Careline our 24 hour emergency response service for older or disabled residents.

Tenancy Support

Our tenancy support team provide support to residents in temporary or emergency accommodation offering debt and money management advice, they work with many different support agencies to get you help and support you need.

Community Support

The team also take their knowledge and support service to those needing extra support in the community and those leaving care services helping them to set up and manage on their own.


Moving to Sheltered Housing

Sheltered Housing

We have 18 sheltered Housing schemes across the town, two of which are Flexicare providing extra care and support. Sheltered housing offers you your own self-contained accommodation, with the reassurance of an experienced supporting housing officer on hand to offer help, support and advice alongside emergency assistance as and when required.

How we can support you to move

If you are moving from a council property into Sheltered Housing we may be able to assist you.

Flexicare Schemes

We have two Flexicare schemes in Stevenage, Silkin Court & Fred Millard Court. Flexicare is sheltered accommodation with a care team based on site to give you the extra care and support when you need it.


Temporary and Emergency Accommodation

Supporting you to live in temporary and emergency accommodation

The Tenancy Support Team in Supported Housing manages the council’s temporary and emergency accommodation. There are two types of homeless accommodation, the first type is called stage one or emergency accommodation, and the second type is called stage 2 or second stage accommodation.


Supported Housing News

Our Supported Housing Newsletter is a great source of information for our Careline customers and Sheltered Housing residents and is produced twice a year.

Contact us

Supported Housing
Daneshill House
Danestrete
Stevenage
SG1 1HN

Tel: 01438 242666
supported.housing@stevenage.gov.uk