Household collection - waste
The Council provides a regular (usually weekly) collection of household rubbish from all residential premises within the authority boundaries.
If your refuse collection has been missed, you can report it using the online form.
What the service provides for you
Household waste should be placed at the boundary property by 7.00am on the collection day and no earlier than the evening prior to collection.
We will:
- collect household rubbish once a week, on the scheduled day.
- collect any missed and/or spilt household rubbish left during bin collections the following working day after it has been reported. Please contact us using the details below to report a missed refuse collection, or complete the online form.
The Council collects domestic refuse weekly from the boundary of every household in Stevenage. People with a disability or medical reason can make special arrangements by calling the number below.
Click here to find out when your refuse collection day is
Environmental Services
Stevenage Borough Council
Daneshill House
Danestrete
Stevenage
Herts
SG1 1HN
Email: environmentalservices@stevenage.gov.uk
Tel: 0800 136661
Fax: 01438 242434