Housing benefit - new claim
Information about how to apply for Housing benefit
If you are unfamiliar with the process for claiming Council Tax or Housing benefit, or would like more information, we suggest that you read our online guide or complete the online enquiry form below.
How to claim
You will need to complete a Housing and Council Tax benefit application form, which can be downloaded from the link below.
The completed application form will need to be sent to the following address:
Stevenage Borough Council
Benefits Service
Daneshill House
Danestrete
Stevenage
Herts
SG1 1HN
Please remember to include all of the required evidence when sending us your application form. All documents must be originals, copies will not be accepted.
No benefit will be paid until the Council has received all of the required evidence.
What happens next?
Once the Council has assessed your application you will receive a decision notice. The decision notice will confirm that you qualify for benefit and how much you will receive.
If your application for Council Tax benefit is turned down you can appeal against the decision.
Payment of your Housing benefit
If you are a Council Tenant your benefit is paid directly into your rent account.
If you are not a Council Tenant your benefit is normally paid into your bank account At you request, we can pay your benefit directly to your landlord.
If you ask for payments to be made to you and you fall behind with paying your rent by eight weeks or more, your landlord can ask us to pay your housing benefit directly to them.