Council tax reductions for people with disabilities

Disabled band reduction scheme

The disabled band reduction scheme aims to ensure that disabled people do not pay more Council Tax because they live in a larger property than they would have needed if they were not disabled. Having a disability does not automatically entitle you to a reduction.

In summary, the requirements for a reduction are that the property must be the main residence of at least one disabled person and it must have at least one of:

  • An additional bathroom or kitchen required to meet the needs of the disabled person.
  • A room (other than a bathroom, kitchen or toilet) required to meet the needs of the disabled person, and used predominantly by them.
  • Extra space inside the property to allow for the use of a wheelchair - wheelchairs for outdoor use only are excluded.

The room or the wheelchair must also be essential or of major importance to the disabled person's well-being, due to the nature and extent of their disability.

'Disabled person' in this context means a person who is substantially and permanently disabled. The disabled person can be either an adult or a child and does not have to be responsible for paying the Council Tax bill.

An extra room does not need to have been specially built, but your home will not qualify for a reduction unless the 'essential or of major importance' test above is met. Simply rearranging rooms - for example, having a bedroom on the ground floor rather than the first floor - is unlikely to make your home eligible for a reduction.

What reduction you may get

If your home is eligible, your bill will be reduced to that of a property in the next Council Tax band down. For example, a Band D property will be charged a Band C rate. Even if your property is in Band A (the lowest band) you will still receive a reduction. It will be the same in cash terms as the reductions for homes in Band B, C or D.

The Council is guided by government legislation and case law when making the decision.

Application

Use the links on the right to download an application form or contact us and we'll send a copy out to you. You must make a new application each year. We may need to visit your property, and in some cases we may require a medical certificate

Appeals

We will assess your application form and, if you do not fulfil the criteria, disabled relief will be refused. If you would like to appeal against this decision, the person aggrieved by the decision must direct their appeal in writing stating the grounds on which they are dissatisfied.

The billing authority has a period of 2 months to respond, in which we may amend our decision or confirm it. If you are still unhappy with our decision you then have the right to appeal to the Valuation Tribunal. A person may also appeal to the Valuation Tribunal, if after 2 months the Council have failed to respond.

Please contact us if you have any further queries regarding disabled relief.

Form of Authority

Your Council Tax account is a private and confidential matter and, as such, we will not discuss your account with anybody who is not suitably authorised. This can cause problems for some people who rely on the help of a friend or relative, if you would like us to talk or write to someone else on your behalf please fill in and return a 'Form of Authority', available for download below.

Form of Authority

 

Download

Application for a reduction

Contact details

Opening times:
9am to 5 pm Monday to Friday

East Herts and Stevenage Borough Council
Wallfields
Pegs Lane
Hertford
SG13 8EQ

01438 242875
revenues@hertspartnership-ala.gov.uk

The Valuation Tribunal
Sherbourne House
71 Collingwood Road
Witham
Essex
CM8 2EE

01376 502041
vtwitham@vto.gsx.gov.uk