Winter Weather

Exceptional Hardship Scheme 2014

Exceptional Hardship Relief (EHR)

The purpose of this policy is to specify how East Herts & Stevenage Revenues & Benefits shared service will operate the EHR scheme and to indicate some of the factors that will be considered when deciding if a EHR can be awarded. Each case will be treated strictly on its merits and all customers will receive equal and fair treatment.



Exceptional Hardship Relief scheme 2014


East Herts and Stevenage Borough Council
Pegs Lane
SG13 8EQ

01438 242875