Commercial Waste Collection

Businesses are required to provide a written description of their waste and suitable containers will be provided as part of the service.


Business Rates do not cover the removal of waste from business premises. Contact us for a competitive price.

What will you collect?

We will collect almost anything except building rubble or hazardous waste. However, you can contact us for information about hazardous waste, for example, asbestos. This is a specialised field but we can put you in touch with the right people.

We offer an assessed collection service where we will give you a price for the removal of rubble and any other large non-domestic items.

What is duty of care?

The Duty of Care is a law which says that businesses must take all reasonable steps to keep waste safe. Waste must be stored safely and securely and must not cause pollution to people or the environment. The waste must be packaged in suitable containers so that it cannot fall out, blow away or escape from the receptacle. It must be secured against unauthorised removal as far as is reasonably practical. Security should be sufficient to prevent the breaking open of containers and removal of waste by vandals, thieves, animals, accident or weather.

Businesses must ensure that the person removing the waste is either from a local authority or a licensed waste collection company. They will be authorised to remove waste, transport and dispose of it safely. The business must provide a written description of the waste to the person who removes it. This is known as a waste transfer note and must be completed by both persons involved in the transfer.

For further information on the Environmental Protection Act 1990 and the legal observations of businesses under the Duty of Care regulations, go to

Does the council provide a commercial waste collection service?

The Council can provide a full range of waste collection and disposal services including:

  • Refuse collection and using a range of containers to suit every businesses need. We can issue sacks where bin storage may be a problem
  • Clinical waste collection and disposal
  • Compactors for those companies with large amounts of waste
  • Removal of one off loads or items

What about recycling?

The commercial waste staff work very closely with the recycling officer. We can look at your waste stream and advise on recycling opportunities. We may be able to offer a recycling service that reduces your waste and collection costs whilst helping your company to stay green. For further details contact the commercial waste department.

Apply online

Waste Collection Enquiry Form


Environmental Operational Services
Stevenage Borough Council Depot
Cavendish Road

01438 218888